Terms of Use

Last updated: November 2, 2026

These terms govern the use of the GLAIRA app, an artificial intelligence assistant. By creating an account or using the app, you agree to them and to GLAIRA's Privacy Policy. This is a courtesy translation: if the two versions differ, the Portuguese version prevails.

1. The service

GLAIRA chats by text and voice, searches, analyzes images and documents you send, and generates content. Features and usage limits depend on your plan (Plus, Pro or Max).

2. Who can use it

You must be 18 or older and provide accurate information. You are responsible for keeping your password secure and for everything that happens in your account.

3. Content generated by artificial intelligence

Answers are generated automatically and may contain errors, be out of date or incomplete. Check important information before acting on it. GLAIRA does not replace health, legal, financial or other qualified professionals, and its content is not medical advice, diagnosis or prescription. In an emergency, seek immediate care.

If an answer is incorrect, offensive or inappropriate, you can report it in the app, and we review the reports.

4. Acceptable use

You may not use GLAIRA to:

• violate the law or the rights of others;
• generate content that encourages violence, discrimination, exploitation of minors or self-harm;
• deceive people, commit fraud or create malicious software;
• try to bypass limits, access restricted areas or overload the service;
• copy, resell or mass-extract the service.

5. Subscriptions and payments

Subscriptions are sold through the App Store, in monthly or annual plans. Payment is charged to your Apple account when you confirm the purchase. The subscription renews automatically, for the same period and price, unless you cancel at least 24 hours before the end of the current period. You manage and cancel it in iPhone Settings, under your name, in Subscriptions. Refunds are handled by Apple under its rules. When a plan is changed, Apple's upgrade and downgrade rules apply.

6. Your content

What you send remains yours. You authorize us to process it, including through artificial intelligence providers, only to provide the service, as described in the Privacy Policy. You state that you have the right to send that content.

7. Intellectual property

The app, the GLAIRA brand and the software are protected by law. These terms do not transfer any right over them to you, only the right to use the service as described here.

8. Termination

You can delete your account at any time in Settings, under Delete account. Deleting your account does not cancel your Apple subscription; cancel it first in iPhone Settings. We may suspend accounts that violate these terms.

9. Limitation of liability

The service is provided as is, with no guarantee of uninterrupted or error-free operation. To the extent permitted by law, we are not liable for decisions made based on GLAIRA's answers or for indirect damages. This does not remove the rights that Brazil's Consumer Protection Code gives you.

10. Changes and governing law

We may update these terms and will tell you in the app when a change is relevant. Brazilian law applies, and the venue is the court of Fortaleza, Ceará, without prejudice to the consumer's own venue.

11. Contact

Questions and support: contact@glairaai.com.