Support

We reply by email, on business days.

Contact us

Write to contact@glairaai.com. If you can, tell us your account email, your iPhone model and what happened.

Cancel your subscription

Subscriptions are handled by the App Store. On your iPhone, open Settings, tap your name, then Subscriptions, choose GLAIRA and tap Cancel Subscription. Do this at least 24 hours before renewal.

Restore a purchase

In the app, open the plans screen and tap Restore.

Delete your account and data

In the app, open Settings and tap Delete account. This deletes your account, conversations and memories. Deleting your account does not cancel your subscription: cancel it first, as explained above.

If you cannot sign in to the app, write to the email above asking for deletion.

Report an answer

If a GLAIRA answer is incorrect, offensive or inappropriate, use the report option in the app, or tell us by email.