Privacy Policy

Last updated: November 2, 2026

GLAIRA is an artificial intelligence assistant app. This policy explains which personal data we process, why, who we share it with and how you control it, under Brazil's General Data Protection Law (Law No. 13,709/2018, LGPD). This is a courtesy translation: if the two versions differ, the Portuguese version prevails.

1. Who is the controller

The data controller is Christiano Lima Cavalcante, Fortaleza, Ceará, Brazil. Contact for privacy matters and to exercise your rights: contact@glairaai.com.

2. What data we process

• Account: email, name, password (stored in protected form) or your Sign in with Apple or Google identifier.
• Conversation content: the messages you write, what you say by voice, and the images or documents you choose to send.
• Approximate or precise location: only when you allow it and when the answer depends on it, for example nearby places and routes.
• Memories: information GLAIRA keeps to personalize its answers. You can view, edit and delete them in settings.
• Device and usage: notification token, app version, technical logs and your plan's usage count.
• Subscription: the status of your subscription, as reported by Apple. We do not receive or store your card details.

To create an account we only ask for an email and a password (or Sign in with Apple or Google). We do not ask for a credit card, phone number, tax ID or address. Payments are handled entirely by Apple.

3. What we use it for

To create and maintain your account, generate GLAIRA's answers, personalize the service with your memories, unlock your plan's features, send notifications you have allowed, keep the service secure and meet legal obligations. The legal bases are performance of the service you contracted, your consent in the cases indicated below, and compliance with legal obligations.

4. Sharing with artificial intelligence providers

GLAIRA is a multi-model platform: for each request it uses the most suitable model among those of several artificial intelligence providers. To answer, we send the content of your conversation (text, audio and images you submit) to the provider of the model used, which processes it on our behalf. The providers we work with today are:

• OpenAI
• Google (Gemini)
• Anthropic
• xAI (Grok)
• NVIDIA
• Groq

Connectors. You can link third-party services to GLAIRA using your own account with them (for example email, spreadsheet or media-generation services). This only happens when you connect and authorize them yourself, and you can disconnect at any time. Once connected, GLAIRA sends that service only what is needed to carry out what you asked, and the processing of that data follows the service's own terms and privacy policy, under the contract you have with it.

To search the web and show places, we also send what you asked to search for, and your location when you allow it, to search and map services such as Google (Maps and Places). The list of providers may change; when it changes in a relevant way, we ask for your consent again.

This sharing only happens after you give your consent inside the app, the first time you use GLAIRA. You can withdraw consent at any time in settings; without it, GLAIRA cannot respond. We send only what is needed for the answer. We do not send your password or payment data. These providers receive the content to process it and are subject to their own terms and privacy policies.

5. Other sharing

We use Apple for sign-in, subscriptions and notifications, Google for sign-in when you choose that option, and hosting and database providers to run the service. We may also share data when required by law or a court order. We do not sell personal data, and we do not use your data for third-party advertising or for tracking across apps.

6. International transfer

The providers above may process data outside Brazil. We do this based on your consent and the safeguards provided by the LGPD.

7. How long we keep it

We keep account and conversation data while the account exists. You can delete a conversation at any time. When you delete your account, we delete your conversations, memories, preferences and usage data. We may keep for longer only what the law requires or what is necessary to defend rights, without the content of your conversations.

8. Your rights

You can confirm that we process your data, access, correct, anonymize, port and delete it, ask about sharing, and withdraw consent. To delete your account, open Settings and tap Delete account in the app. For other requests, write to contact@glairaai.com. You may also complain to Brazil's National Data Protection Authority (ANPD).

9. Children

GLAIRA is not intended for people under 18, and we do not knowingly collect data from minors.

10. Security

We use encrypted connections, access control and protected storage. No system is completely risk-free; if an incident that may affect you occurs, we will notify you as the law requires.

11. Changes to this policy

If something changes in a relevant way, we will tell you in the app and update the date at the top. If the change requires new consent, we will ask for it.